Soft Reset
Press and hold the button on your controller for more than 5 seconds but no more than 10 seconds and release. The light strip animating orange and green after that indicates a successful soft reset. Then you can reconfigure your light strip in Tapo app.
Factory Reset
Method 1: Via Control Button
Press and hold the button on the controller for 10 seconds or more and then release. The light strip animating orange and green after that indicates a successful factory reset. Then you can reconfigure your light strip in Tapo app.
Method 2: Via Tapo app
Option 1:
Open the Tapo app, then press and touch your light strip card. Then tap Remove at the bottom to remove your light strip. The light strip will be removed from your Tapo account and reset to the default settings.
Option 2:
Open the Tapo app and tap on your light strip card. Tap the gear icon to go to the Settings page and tap Remove at the bottom to remove your light strip. The light strip will be removed from your Tapo account and reset to the default settings.